Ronald Figee tells why he chose IMCD as an employer: "My background is in food technology and I am always naturally drawn to sophisticated specialist solution providers. A career that offered the opportunity to work with first-class principles and suppliers was just great for me so that's why I joined IMCD." For more information please visit http://www.imcdgroup.com/career
Views: 843 IMCD
En BdI, hemos entrevistado a Javier Teruel, Product Manager Food Service de Hero quien comparte con nosotros de qué modo pueden los proveedores ayudar al restaurante a vender mejor su producto, y adaptarse al tipo de concepto-servicio que se quiere ofrecer.
Views: 246 BarradeIdeas
Alberto Larráyoz, Product Manager de Findus Food Service España, explica para Barra de Ideas que si en su compañía siempre trabajan en la elaboración de productos nuevos, también apuestan por la practicidad de sus envases.
Views: 521 BarradeIdeas
Think you aren't being fooled by advertising tricks? Take a look at this so-called expert revealing food marketing's secret weapon. No amount of marketing makes factory farming acceptable. You can stop the spin at http://www.ciwf.org.uk/truth ------------------------------- This film was created by Catsnake (catsnake.com) for Compassion in World Farming (CiWF – ciwf.org.uk). For more information, please visit: ciwf.org.uk/truth We would like to give a big thank you to all those who helped with the project and the individuals who assisted in bringing the project to life: Cast: Actress: Kate Miles Crew: Director: Edward L. Dark Writer: Stephen Follows Producer: Lucy Fazey Executive Producers: Stephen Follows & Edward L Dark Editor: Rob Garwood Casting Director: Annelie Powell Production Designer: Jenny Ray Graphic Designer: Vincent Chatell Stage Manager: Gareth Weaver Costume: Giulia Scrimineri Camera Operator: Steve Brook-Smith Camera Operator: Anthony Gurner Camera Operator: George Simpson Sound Recordist: Sean Plunkett Production Assistant: Lauren Allen On Set Runner: Jessica Zuniga Speakers and Performers: Host: Tom Allen Paleoanthropologist: Ella Murray Astrophysicist: Ricarda Beckmann Burlesque Dancer: Scarlette Belle Shot on Location at: The Yard Theatre in Hackney Wick
Views: 9052823 Compassion in World Farming
✅You can download the PowerPoint templates here; https://goo.gl/VWZD7X ✅My Interview Preparation MasterClass is now on YouTube! You can watch it here; https://www.youtube.com/watch?v=9mXG3AiXVMY Learn the best way to answer "tell me about yourself" job interview question from a PwC Consulting Manager and easily impress the hiring manager. You will learn how to prepare, pass, and land interviews with multinational companies. Tell Me About Yourself is one of the most critical questions you will be asked in your interview. In fact, I'll go ahead and say that it's perhaps THE most important question. I'll also say that it's the only one that can allow you to leave a long lasting impression with the hiring managers. And, it's incredibly easy to pull it off. You need a structure in your pitch. A structure that will allow you to present your background effectively. In this video, I talk in great details as to how you should answer this job interview question. It's all about having a structure, knowing what to say, knowing what not to say and presenting your background smoothly while making sure mentioning important elements in your background which is also what the hiring managers are looking for. In your 2 minute pitch, you need to make sure you present your background in a way that they clearly get the idea that you are THE candidate they want to hire. Watch the video until the end to gain a full understanding on the topic." Visit http://thecareermastery.com for more resources. Enjoy...
Views: 3394642 Deniz Sasal
http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! Help me caption & translate this video! http://www.amara.org/en/profiles/videos/Evan%20Carmichael/ Eduardo Orellana: "Hi +Evan Carmichael I have a question for you, what happens if you've found a product or service that people need and it is extremelly valuable but are having a hard time deciding how much to charge people for it? "
Views: 103120 Evan Carmichael
If you're new, Subscribe! → http://bit.ly/Subscribe-to-Mashed In 2017, Aldi announced they were planning on becoming a major competitor in the US grocery store market, investing a mind-blowing $3.4 billion into current and future American endeavors. If you don't have an Aldi near you now, one might be popping up soon. So, what can you expect? Here's the fascinating history behind this up-and-coming US chain… Mom and Pop shop | 0:20 Shortstaffed | 1:06 Nic fit | 2:33 Trader Who? | 3:13 Making dough | 3:46 For your health | 4:33 Read more here → http://www.mashed.com/79564/untold-truth-aldi/ Website → http://www.mashed.com/ Like us → https://www.facebook.com/MashedFood/ Follow us → https://twitter.com/MashedHQ Instagram → https://www.instagram.com/mashedfood/ Pinterest → https://www.pinterest.com/mashedfood/ Mashed is the ultimate destination for food lovers. Whether you’re learning how to cook or ready to take your kitchen skills to the next level, Mashed has all the tips and tricks you’ll ever need to be a chef… Or at least enough hacks and recipes to help you fake it in the kitchen.
Views: 3925748 Mashed
An introduction to the subject of Distribution Strategy and an overview of some of the tools and theories available in connection with determining the Place (Distribution Channel) of a product or a service. This video is aimed at Marketing Management students.
Views: 126597 Tine Wade
Learn how to bring food products to market with the help of Nourish.Market- powered by Burst Management.
Views: 1069 Burst Managment
This is an opportunity for a strong product developer to go in and make a real difference within this turnaround business that is enjoying a strong revival in the market. For more information, please visit http://www.focusmanagement.co.uk/food-jobs/21/product-manager-dac8225
Views: 14 FoodJobTV
Agriculture is so diverse in Michigan, the opportunities for careers in food and farming are almost endless. With an estimated 9 billion people to inhabit this planet by 2050, there will be an increasing demand to produce more food with less resources. This means jobs in food and agriculture will only continue to rise as we develop technology and processes to do more with less. Join us in exploring the many different types of jobs that are out there in the food and agriculture industry today. For additional resources, visit https://www.michfb.com/MI/CareerExploration/.
Views: 1303 MichiganFarmBureau
http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! Help me caption & translate this video! http://www.amara.org/en/profiles/videos/Evan%20Carmichael/ HJ Invente: "Hi Evan, I am an inventor. I have a great idea that I have created. I would like to present it to a company that can use the product. I have drawings and even a protype that I personally made. I do not have start up capital to get a protype. This is a great product and I know that it would do great in the market. Can you give me some advise on different approaches/things to do? Thanks"
Views: 154463 Evan Carmichael
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 years’ experience as a sales, marketing and customer experience executive, with a proven track record of strategic thought leadership in both private and public companies. John most recently served as Vice President of Sales & Edible for Business for Edible Arrangements, LLC were he led a team of 5 Senior Directors and Directors and total personnel of over 100 across several key departments including: Business Gifting, Business Development & Brand Partnerships, Franchisee Support, Customer Care and Training & Development. Wanting to share his passion for developing and delivering the best possible solutions and customer experiences, John formed Boccuzzi LLC. John has a Bachelor’s Degree from Bryant University in 1990 with a focus in Entrepreneurship. When John is he enjoys spending time with his two amazing children and wife of 21 years. He is also a foodie, cook, bee keeper, mico fruit farmer and runner and has completed several marathons. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
Views: 114026 TEDx Talks
Join Online Business Mastery Accelerator: https://onlinebusinessmasteryaccelerator.com/?utm_medium=social&utm_source=youtube&utm_campaign=online-business-mastery-accelerator-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description In this video I share with you a process for launching your product. Here’s what to do before anything else. The purpose of a product launch is to drive traffic and sales to your online business, so that it can grow and thrive. Launching a new product is a great way to attract new customers, but it takes time to plan and execute. Many entrepreneurs feel the need to promote their products right away, and end up rushing the process. The result can be disastrous. In the words of David Ramsey, "People are in such a hurry to launch their product that they seldom look at marketing from a bird's eye view and they don't create a systematic plan." A successful product launch starts with a great strategy, and I'm here to walk you through it. Are you ready to learn the step-by-step process for launching your product? Here's what to do before anything else. This page contains affiliate links. If you purchase a product through one of them, I will receive a commission (at no additional cost to you). I only ever endorse products that I have personally used and benefitted from personally. Thank you for your support! ★☆★ VIEW THE BLOG POST: ★☆★ https://projectlifemastery.com/launching-your-product-heres-what-to-do-before-anything-else/?utm_medium=social&utm_source=youtube&utm_campaign=blog-post-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description ★☆★ SUBSCRIBE TO ME ON YOUTUBE: ★☆★ Subscribe ► http://projectlifemastery.com/youtube ★☆★ FOLLOW ME BELOW: ★☆★ Blog ► https://www.projectlifemastery.com/?utm_medium=social&utm_source=youtube&utm_campaign=homepage-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description Twitter ► http://www.projectlifemastery.com/twitter Twitter ► http://www.twitter.com/stefanjames23 Facebook ► http://www.projectlifemastery.com/facebook Facebook ► http://www.facebook.com/stefanjames23 Instagram ► http://projectlifemastery.com/instagram Instagram ► http://www.instagram.com/stefanjames23 Snapchat ► http://projectlifemastery.com/snapchat Periscope ► http://projectlifemastery.com/periscope iTunes Podcast ► http://www.projectlifemastery.com/itunes ★☆★ ABOUT PROJECT LIFE MASTERY: ★☆★ The Project Life Mastery YouTube channel is the place to be for motivational, inspiring, educational, and uplifting self improvement videos. You can also follow for videos about online business, Amazon, and making money online! ★☆★ MY PRODUCTS & COURSES: ★☆★ Life Mastery Accelerator ► https://projectlifemastery.com/lifemasteryacceleratorcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Online Business Mastery Accelerator ► https://projectlifemastery.com/onlinebusinessmasteryacceleratorcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Morning Ritual Mastery ► https://projectlifemastery.com/morningritualmasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Affiliate Marketing Mastery ► https://projectlifemastery.com/affiliatemarketingmasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Kindle Money Mastery ► https://projectlifemastery.com/kmoneymasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else 24 Hour Book Program ► https://projectlifemastery.com/24hourbookcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Kindle Optimizer ► https://projectlifemastery.com/koptimizercourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else ★☆★ MERCHANDISE: ★☆★ Mastery Apparel ► http://www.masteryapparel.com ★☆★ RECOMMENDED RESOURCES: ★☆★ https://projectlifemastery.com/resources/?utm_medium=social&utm_source=youtube&utm_campaign=plm-resources-page-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description
Views: 95684 Project Life Mastery
Dr. Bert Connell, PhD, RD is Director of the LLU Dietary Manager Program. Dr. Connell has been Director of the LLU Department of Nutrition since 1990 and comments that, "The Dietary Manager program compliments Loma Linda University's commitment to providing a continuum of education opportunities for dietetics professionals from supervisor to graduate degrees."
Views: 1515 Herghelia Lifestyle Center TvStudio
How to Sell Course on Sales Training - Sales Training Course. In this course, sales trainer and sales motivation expert Victor Antonio introduces you to a process to learn How to Sell. For more info go to Victor Antonio http://www.VictorAntonio.com In this video, Victor walks through the process of how to sell more products or services ---Get more Sales Training and Motivation Tips on Selling with Victor Antonio at http://www.SellingerGroup.com #howtosell #salestraining #salesmeeting Bio: Sales Motivation speaker, trainer and author Victor Antonio is proof that the American dream of success is alive and well. A poor upbringing from one of the roughest areas of Chicago didn't stop Victor from earning a B.S. Electrical Engineering, an MBA and building a 20 year career as a top sales executive and becoming CEO of a multimillion dollar high-tech company. Prior to being CEO he was President of Global Sales and Marketing for a $420M company. He was tasked with building a global sales force, establishing contract agreements, developing financial pricing models and in charge of developing the corporate brand and marketing the company's services for worldwide acceptance. Before that he was Vice President of International Sales in a Fortune 500 $3B corporation at the time. Within a two and half year time period he grew their business from $14M to $98M in annual revenue. During that time period his sales totals were $162M and was selected from over 500 sales managers to join the President's Advisory Council for excellence in sales and management. International: His success in sales and management also helped him establish channels internationally. He has conducted business in Europe, Asia, Saudi Arabia, Australia, Latin America, Middle East, United Arab Emirates and South Africa.
Views: 116800 Victor Antonio
Download VIKINGS and get 200 gold: iOS - http://bit.ly/2tDVNbs Android - http://bit.ly/2u9a4xs It’s reported that 50 billion burgers are eaten a year in the U.S., which means the average American eats three burgers a week. As for which fast food restaurant wins the battle of the burger, today we’ll find out, in this episode of the Infographics Show, McDonald’s vs Burger King. SUBSCRIBE TO OUR CHANNEL —► http://bit.ly/TheInfographicsShow WEBSITE (You can suggest a topic): http://theinfographicsshow.com SUPPORT US: Patreon.......► https://www.patreon.com/theinfographicsshow CHAT: DISCORD.....►https://discord.gg/sh5JwUw SOCIAL: Facebook...► https://facebook.com/TheInfographicsShow Instagram..►https://www.instagram.com/theinfographicsshow Twitter........► https://twitter.com/TheInfoShow Subreddit...► http://reddit.com/r/TheInfographicsShow -------------------------------------------------------------------------- Sources for this episode:
Views: 2197916 The Infographics Show
What is the food cost formula and how can you use it to calculate your restaurants food cost percentage. I will explain everything you need to know about food costing in this video. As a restaurant owner, manager, operator or chef, you have to know how to calculate your food cost so you can lower expenses and increase your profits. If you enjoyed this video and want more just like them including a free training series called the foundation to a lifetime of restaurant success. Click Here: http://TheRestaurantBoss.com LEARN MORE ABOUT BACON: http://ClickBacon.com DOWNLOAD THE RESTAURANT PROFIT GUIDE: http://restaurantprofitandperformance.com MORE FREE RESTAURANT TRAINING TIPS: http://RestaurantProfitandPerformance.com SUBSCRIBE: http://www.youtube.com/subscription_center?add_user=gromfinboss At The Restaurant Boss, I post weekly training tips for restaurants and bar’s. Tips range from food and labor cost, to restaurant specific marketing and management. I welcome you to check it out and sign up for my FREE video training series. LET’S CONNECT! Facebook - http://facebook.com/TheRestaurantBoss Twitter - https://twitter.com/RyanGromfin Instagram - http://instagram.com/ryangromfin MORE GREAT VIDEOS https://www.youtube.com/user/gromfinboss Please be sure to like this video and leave your comments or questions below as well as share this video with your friends, co-workers and other restaurant owners, managers and operators. I promise to respond to every comment or question! Thank you, Ryan Gromfin The Restaurant Boss http://TheRestaurantBoss.com
Views: 592400 The Restaurant Boss
WHY SHOULD I HIRE YOU is often the last question you will be asked in an interview. Prepare for it. This is your chance to restate the skills you possess that are most relevant to the position and to summarize your other qualities that make you the perfect person for the job, and that's why they should hire you. Outline your answer before you go in, so that you can answer clearly, concisely, and with confidence. Your answer should be short and to the point. It should reflect your professional background as it relates to current needs and problems of the position. Review the job description and tell how you are the right person for the job by matching up your skill set with each bullet point of the job description. In formulating your answer as to why they should hire you, be sure to address these areas: 1. Determine their goals for the position. This should come up during your research into the company and the position. If possible, talk to others who work for the company. If you are unclear on this point, include it in the questions you ask at the interview and be prepared to incorporate it into your answer. 2. Show you have the skills needed for the job. Based on the goals you have identified in step one, determine how your skills and experience support those goals. If necessary, refer back to your list of skills. Get my Top 10 Behavioral Questions and Answers. http://www.JobInterviewTools.com/star/ GET THE COMPLETE INTERVIEW ANSWER GUIDE HERE: http://www.jobinterviewtools.com Download the Top 10 Questions - http://www.JobInterviewTools.com/top10/
Views: 3898184 Don Georgevich
Get the latest interview tips,Job notifications, top MNC openings, placement papers and many more only at Freshersworld.com( https://www.freshersworld.com?src=Youtube ). Here is a video on “Tough sales job interview questions and how to answer them ” by a softskill trainer “Krupa”. Make a note about all the points and turn your skill to profession. Hope this information helps you in getting your dream job. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
Views: 388875 Freshersworld.com Jobs & Careers
Have you ever gone to a restaurant and felt disappointed with the food and services? You must have. This is a common scenario when we decide to try a new place we had never tried before. But how do you communicate your disappointment to the staff of the restaurant? Do you feel shy to talk to them because you can't think of all the right phrases you should say? Well, not anymore! In this lesson, we will learn about the phrases that you may use to communicate your disappointment with the quality of the food or service offered by the restaurant. The sentences with the key phrases are highlighted at the end of the video. Practice all the phrases to build your fluency on the subject matter. Do not forget to subscribe to our channel to get more English learning videos. Like us on Facebook and get our updates : http://facebook.com/twominenglish Get the Two Minute English App for your Android Device : https://play.google.com/store/apps/details?id=com.astrobix.twominuteenglish
Views: 291575 Twominute English
Restaurant Owners...Managers - are you a master at table visits? What about your servers? If not, you are missing out on a valuable gift. Learn why... To learn more please either watch the video above or click the link below to read the transcript or listen to the podcast on my website. Also, please leave your questions or comments I will answer them all. WATCH THIS VIDEO ON OUR WEBSITE: https://therestaurantboss.com/restaurant-manager-table-visit LEARN MORE ABOUT BACON: http://ClickBacon.com DOWNLOAD THE RESTAURANT PROFIT GUIDE: http://restaurantprofitandperformance.com FREE RESTAURANT TRAINING TIPS: http://TheRestaurantBoss.com MORE FREE RESTAURANT TRAINING TIPS: http://RestaurantProfitandPerformance.com SUBSCRIBE: http://www.youtube.com/subscription_center?add_user=gromfinboss At The Restaurant Boss, I post weekly training tips for restaurants and bar’s. Tips range from food and labor cost, to restaurant specific marketing and management. I welcome you to check it out and sign up for my FREE video training series. LET’S CONNECT! Facebook - http://facebook.com/TheRestaurantBoss Twitter - https://twitter.com/RyanGromfin Instagram - http://instagram.com/ryangromfin MORE GREAT VIDEOS https://www.youtube.com/user/gromfinboss Please be sure to like this video and leave your comments or questions below as well as share this video with your friends, co-workers and other restaurant owners, managers and operators. I promise to respond to every comment or question! Thank you, Ryan Gromfin The Restaurant Boss http://TheRestaurantBoss.com
Views: 2436 The Restaurant Boss
Job Roles For QUALITY ASSURANCE: Know more about job roles and responsibility in QUALITY CHECK and PRODUCT STANDARDS.Coming to QUALITY ASSURANCE opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details and Career growth of QUALITY ASSURANCE. Depending upon the nature of the industry quality assurance job responsibilities differs in many ways. The main tasks and competencies are the same where they need to check if the product meets the required standards. A quality assurance manager or engineer is one who is responsible to check if the product or service requires meeting the mentioned standards of quality, reliability and performance. Careers in Quality assurance are well prominent and have a promising future. The quality assurance policies and procedures are drafted by these engineers, quality standards are implemented by them, and they take initiatives where they plan, monitor, and conduct inspection of materials. They achieve documentation and investigation of complaints when raised. The inspection systems are to be reviewed and implemented which checks quality. In the same manner these professionals gather and compile quality statistics data. The educational qualification for quality assurance profession is bachelor’s degree. Along with the bachelor’s degree certificate such as quality auditor, six sigma, quality engineer, quality improvement associate and lot more can be beneficial. Experience in testing, quality, auditing, and inspection can be an added advantage. Excellent skills on computer programs such as Microsoft databases and Microsoft office can be added advantages. The main qualities required for a quality assurance professional is that they should be keen to details. They should possess good verbal as well as written communication skills, excellent knowledge in planning and organizing, judgment and decision making should be a skill within them, they should be capable of collecting data, analyzing and managing them. Moreover they should be a good team worker and have flair for customer service orientation. The salary for quality assurance professionals vary for each industry and basically quality assurance professionals gain Rs 20000 per month, which would then elevate to more after years along with promotion. There are many private organizations which recruit professionals for quality assurance postings. • Net cracker technology solutions • HP India private Ltd • Novartis health care • Anrnaa solutions • Cadila Pharmaceuticals • Seiren India Pvt Ltd • Accenture • Kitex garments • SMVJ group • Channel Fusion • Invesco • CA technologies • Radius • JP Morgan chase &Co • Akamai technologies And plenty more national and multinational companies recruit quality assurance professionals for their process. They offer attractive package and also enhance the career growth of professionals so that they reach greater heights in short period of time. The Indian government is also keen about quality in the crowd of competition and hence looking forward for quality assurance professionals in their field. The government organizations are also recruiting quality assurance professionals under various sectors. Few of them are • Tata memorial hospital • union public service commission • department of justice • department of army • department of defense • department of air force all these organizations offer attractive salary and excellent career growth. Job seekers can get to this field for ones who desire to get to higher positions in career. The job role is interesting and offers an unique experience. Numbers of opportunities are also available abroad apart from these offers. Quality assurance professionals are always in demand and the career path is evergreen. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Views: 107218 Freshersworld.com Jobs & Careers
Every day, billions of people use Bühler technologies and solutions to satisfy their basic needs for food, mobility, or communication.
Views: 397 4industry.tv
Forbes Contributor Carmine Gallo tells you how to pitch anything in 15 seconds using a Message Map Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1 Stay Connected Forbes on Facebook: http://fb.com/forbes Forbes Video on Twitter: http://www.twitter.com/forbesvideo Forbes Video on Instagram: http://instagram.com/forbesvideo More From Forbes: http://forbes.com Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.
Views: 679429 Forbes
http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/ TRANSCRIPT Hello. My name is Emma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach. So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service. So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses. In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers. Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying. So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said. Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?
Views: 956008 Learn English with Emma [engVid]
A superb opportunity to progress your career in New Product Development with this progressive international business Our client is a part of a major European manufacturing business supplying most retailers, foodservice and business-to-business organisations form multiple sites throughout the UK and beyond. With a reputation for quality and innovation our client has won many prestigious awards for it's products over a 20 year history and is poised for the next step change in strategy. For more information please use the following link:http://www.focusmanagementconsultants.co.uk/food-jobs/36/product-development-technologist-food-manufacturing-sjh9684
Views: 83 FoodJobTV
Salary: £60,000 - £65,000 plus package including car Summary The search is on for a Senior Technical Manager to join a leading food manufacturing business in a multi-site role. Job Description This is a high profile role that needs a high calibre candidate; someone with a fantastic track record in a senior Technical Manager role in the UK food industry. You’ll need to have the gravitas and credibility to take the Technical function to a new level, taking the business ahead of the game. A key purpose of this Technical Manager role is to improve and develop the technical standards and processes, ensuring BRC full compliance with audit ready every day mentality instilled throughout the business. This is a business with a large and enviable customer base across retail and food service and you’ll need to ensure all customer technical requirements are met. Suitable candidates will have worked closely with retail customers and developed strong working relationships. You will have developed a technical team that influences across the business, driving product quality, customer service and product innovation. We are looking for a proven leader with the ability to develop a high performing team through coaching, performance, management and motivation. It is an exciting time to join the business as it continues to successfully expand and this Senior Technical Manager role is crucial to its growth plans. Are you ready and able to take on this challenge? If so, apply today to be considered. Please note that you are required to have the right to work in the UK for this position. To assist you searching for a role by location, we have added a generic postcode into the advert that designates the centre of the county in which this job is found. Ref RLP11825 By Rachel Parkin Follow Rachel on Twitter @rachelfmcl or call her on +44 (0)1625 560778
Views: 33 FoodJobTV
Are you an experienced Food Product Technologist from a retail, manufacturing or food service background? A new opportunity has arisen in this leading UK retailer for product technologists to join their Technical team. For more information, please visit http://www.focusmanagement.co.uk/food-jobs/21/product-technologist-lcw8282
Views: 208 FoodJobTV
Restaurant Owners... If you work with a restaurant consultant or find somebody who does restaurant consulting, they will tell you that systems are the most important thing you can have in place in your restaurant. Systems for food cost calculator, for restaurant marketing, using the food cost formula ore recipe cost calculator along with great restaurant inventory software will all help you lower your cost of food and make more money! To learn more please either watch the video above or click the link below to read the transcript or listen to the podcast on my website. Also, please leave your questions or comments I will answer them all. WATCH THIS VIDEO ON OUR WEBSITE: https://therestaurantboss.com/restaurant-owners-if-you-are-not-using-checklist-prep-list-you-are-losing-money/ LEARN MORE ABOUT BACON: http://ClickBacon.com DOWNLOAD THE 2017 RESTAURANT PROFIT GUIDE: http://restaurantprofitandperformance.com FREE RESTAURANT TRAINING TIPS: http://TheRestaurantBoss.com MORE FREE RESTAURANT TRAINING TIPS: http://RestaurantProfitandPerformance.com SUBSCRIBE: http://www.youtube.com/subscription_center?add_user=gromfinboss At The Restaurant Boss, I post weekly training tips for restaurants and bar’s. Tips range from food and labor cost, to restaurant specific marketing and management. I welcome you to check it out and sign up for my FREE video training series. LET’S CONNECT! Facebook - http://facebook.com/TheRestaurantBoss Twitter - https://twitter.com/RyanGromfin Instagram - http://instagram.com/ryangromfin MORE GREAT VIDEOS https://www.youtube.com/user/gromfinboss Please be sure to like this video and leave your comments or questions below as well as share this video with your friends, co-workers and other restaurant owners, managers and operators. I promise to respond to every comment or question! Thank you, Ryan Gromfin The Restaurant Boss http://TheRestaurantBoss.com
Views: 57515 The Restaurant Boss
At Anuga, Döhler will present new concepts which provide a natural and healthy added value thanks to the use of purely plant-based ingredients, such as fruit pieces, fruit and vegetable purees, as well as botanical extracts.
Views: 386 DoehlerGroup
https://bizplantemplates.com/product/food-product-business-plan/ This is a FOOD PRODUCT COMPANY BUSINESS PLAN TEMPLATE. Full business plan in Word & Excel for starting a company that will be manufacturing and selling a processed and packaged food product. Visit us at https://bizplantemplates.com/product/food-product-business-plan/ for more information
Views: 777 Business Plans
For detailed notes for this video, visit http://www.patrickbetdavid.com/how-to-handle-customer-complaints/ I'm going to make a prediction. There's little chance this video will go viral. Here's why. Because no one cares to talk about customer complaints. But I want to challenge you to listen to this whole thing because it will save you a lot of sleepless nights, make and save you a lot of money, and create a culture for your company. So let's get right into it. Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ 5 Types of Customer Complainers #1: The Valid Complainer - 1:11 #2: The Pessimist - 1:34 #3: Like Your Product, Disagree with Your Belief - 1:50 #4: An Actual Enemy - 5:04 #5: Trolls - 08:05 How to Handle Customer Complaints - 9:10 #1: Speed is Your Game - 10:08 #2: Don't Avoid Conflict - 10:38 #3: You Can't Win Them All - 12:03 #4: Get on the Phone - 12:07 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 173636 Valuetainment
http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! "Hi Evan I have not read anything from the E-mail yet but already my heart is beating fast from excitement. Thank you so much. Just one problem that I have had and I hope you can help me with. I run a sound hiring company. Hiring out microphone, speakers and dj equipment for co-operate and commercial events, I'm so passionate about it that I dropped out of a mechanical engineering studies. Now I'm very good at this, but when it comes to designing a proposal to a potential customer or actually convincing a customer about my business I suck on that and really its pointless running a business and not have any customers. I have gone as far as setting really low prices and I think its because of the desperation to get work. How can I solve this Desperate: Raymond"
Views: 788921 Evan Carmichael
Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs www.PureCustomerService.com Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 812997 CoachDavidBrownlee
The DoD Combat Feeding Directorate (CFD) provides the DoD with a joint-service program responsible for research, development, testing, integration and engineering for combat rations, food service equipment technology and combat feeding systems. Working in conjunction with Product Manager Force Sustainment Systems, the CFD develops affordable feeding solutions and products that are used worldwide by Soldiers and other U.S. service members.
Views: 528 U.S. Army CCDC Soldier Center
http://www.ge.com/industries/food-beverage-consumer-goods/ Two of the top three pressures identified by food and beverage manufacturers are product quality and compliance. New regulations focus on tighter control, increased documentation, and tracking of every ingredient and process in the enterprise. Leaders are more likely than their peers to use software to digitize their processes to gain better control of their manufacturing data, leading to superior production compliance and lower overall costs. The end result: leaders outperform planned margin goals by 9%. Based on the experiences of more than 170 respondents, the Aberdeen Group analyzed how leaders in the industry focus on three key areas of their operations—production efficiency, product quality and safety, and sustainability costs to succeed as a business. Listen to this excerpt from their recent study on Operational Excellence in Food and Beverage Manufacturing.
Views: 1642 GE Digital
EAS offers strategic consulting and proactive solutions in the area of Product Development and Labeling. This unique service considers a company’s marketing objectives and the current regulatory, compliance, and enforcement environment at the federal, state and local levels. From competitive challenges - use of certain claims such as “non-GMO”, “natural” and “handcrafted” to FDA vs FTC enforcement - by taking a holistic approach EAS assists clients from ideation through commercialization. Learn more about this service by watching a short video hosted by EAS Independent Advisor for Food Law and Regulation, and former Campbell Soup Chief Food Law Counsel, Steve Armstrong or read more about EAS’ services in the area of Product Development and Labeling.
Views: 14 EAS Consulting Group
What can be so hard about pricing a product? Don’t you just figure out what your costs are and then add some sort of markup for profit? Unfortunately, it is not that easy. If your price is too high, regardless of your cost, someone in the market will under price you, assuming that the quality of product or service is similar. In many cases, you will be a price taker and you will have to manage your costs so that you can earn a profit given a certain price is determined by the market. In most instances, you don’t price your product to cover your costs. Instead you determine, if given a certain market price, you cost structure is such that you can earn a profit. The biggest mistake small business owners make in product pricing is not considering and covering all of their costs when entering a market. It is true that when you are initially trying to penetrate a market you may be willing to lose a little money to gain market share. But that strategy is not sustainable over time. Over the long term, you must cover all you cost.
Views: 1681 Chee-Onn Leong
Listen to Jaana Keskitalo, Product Manager, Stora Enso Food Service Board when describing the boardmaterial Primeforma
Views: 266 Packnews.tv
www.antonystagg.com http://tinyurl.com/hwjrkcs: Learn how to answer interview questions - with my 140 page guide Sales Interview Questions and Answers on Kindle. Tell me about yourself? Interview skills questions and answers tutorial. Tell me about yourself is a the most common interview question, listen to this excellent training to help you perform better and get the job you want. The video has been created by recruitment experts, and author on the subject of interview skills.
Views: 6546890 Antony Stagg
Salary: £35,000 - £40,000 Summary We have an NPD Project Manager opportunity with a fast-paced, market leading food business. Job Description In this high profile role you will be co-ordinating a range of exciting NPD projects on behalf of leading retail and food service customers. Your focus will be on the growth of sales, profit and market share through the delivery of consumer focused product development. This is a varied and fast-paced role, working across manufacturing sites to ensure the success of customer product launches. To succeed you will need excellent interpersonal skills and the ability to influence internal stakeholders. You will be customer focussed and be able to think creatively to find innovative solutions. You will need to have excellent project management skills as you will be handling multiple, complex projects. Ideally you will have a food related degree and a proven track record delivering commercially successful new products on behalf of major retailers. We would prefer candidates to have worked within fast-paced, short-shelf life product categories. Our client is a highly successful food business with a fantastic reputation and varied customer base. This role is integral to its growth plans and expansion into new areas, so it is an exciting time to join. If you have the passion and ambition to succeed in this challenging role, it will provide you with fantastic career development opportunities. Apply today to be considered. To assist you searching for a role by location, we have added a generic postcode into the advert that designates the centre of the county in which this job is found. Ref RLP11699 By Rachel Parkin Follow Rachel on Twitter @rachelfmcl
Views: 96 FoodJobTV
SPEAKER: Lauren Taylor, Sysco LABS Lauren Taylor is a Product Manager with Sysco LABS in Austin. She is the product lead for Sysco’s customer-facing digital properties and is responsible for redesigning Sysco’s global web presence and improving online customer interactions. Originally from the San Francisco Bay Area, Lauren has a background in engineering, design and digital strategy. She is passionate about food, technology, and how they overlap.
Views: 9 TXRestAssoc